Our aim is to provide a responsive, inclusive service that enables all students to fully access their studies, participate in student life, and achieve their academic goals.
We understand that every student’s experience is unique, and we are committed to working collaboratively with you to ensure you feel supported throughout your time with us.
We offer confidential guidance tailored to your individual needs. All information shared is treated confidentially and will only be disclosed to other Metanoia Institute staff with your consent. Your well-being is our top priority, and we take all necessary steps to ensure your safety and security.
Our services include:
- Assessing students' individual support needs
- Providing information about external diagnostic and needs assessment centres
- Providing guidance and support for completing Disabilities Students’ Allowances (DSA) forms
- Developing Learning support Plans with reasonable adjustments in accordance with our policies and procedures. These adjustments may require medical evidence.
- Implementing Personal Emergency Evacuation Plans (PEEP) for safe evacuation
Get in touch with our support teams
To receive further information, please contact us by clicking the relevant button below:
Wellbeing and Disability FAQs
I have a disability; I would like to know what support is available at Metanoia
We welcome disabled applicants and encourage you to discuss any support or access requirements with us.
Several support accommodations can be put in place to support your studies. These are called reasonable adjustments, and they include:
- Extra time for assessment deadlines
- Extra tutorial sessions
- Viva adjustments
Other accommodations can also be considered based on your specific needs. The reasonable adjustments will be included in a document called a Learning Support Plan (LSP).
When should I tell Metanoia about my support needs?
We encourage you to do this during the admissions process so that reasonable adjustments can be discussed before you start. Email disability@metanoia.ac.uk
Will disclosing a disability affect my application?
The purpose of disclosure is to help us understand and support your needs and consider any reasonable adjustments.
Can attendance requirements be changed as a reasonable adjustment?
Professional training includes essential attendance and competency requirements. Adjustments can be considered, but they must preserve the core learning and professional requirements of the programme.
How do I find out if I am eligible for the Disabled Students Allowance?
If you are registered as a student on degree, masters or PHD programmes, you may be able to claim Disabled Students’ Allowance (DSA). This is a scheme run by the government. If you are eligible, you may be entitled to the following:
- Specialist equipment – costs for a computer and specialist software, such as speech-to-text software, may be covered under the DSA scheme. Recording equipment can also be awarded
- Non-medical helper – for example, if you need a study skills tutor or BSL interpreter to attend lectures
- Travel – for example, if you need to use a taxi to attend Metanoia
- Printing costs
The Disability & Wellbeing team can provide further information and advice about applying.
Click here to visit the GOV.UK page for more information about the DSA.
I think that I might be neurodivergent. Where can I get an assessment?
You can get an assessment from an educational psychologist or a specialist dyslexia teacher. You can find contact details online. Here are some details of a few but please note that these are provided as a guide only and are not an endorsement. You should make your own enquiries and conduct your own research.
What free assistive technologies are available for my computer?
There are several free assistive technologies available on your computer.