Quality Assurance & Validation

Metanoia Institute values its long-standing reputation for providing training of outstanding relevance and quality.

Our Vision, Core Purpose and Strategy are grounded in a clear sense of identity and purpose which, since our establishment in the early 1980s, has been to offer professional Humanistic and Integrative counselling, psychotherapy and counselling psychology practitioner training, with a more recent focus on leading the way in therapy education and training, cultivating an outstanding, culturally responsive, and highly skilled psychological workforce, making therapy accessible and using our influence to create impactful and positive change .

The Institute has a strong foundation in its quality of teaching that started originally with certificates and diplomas, through to undergraduate and post-graduate degrees and over the last twenty years the development of professional doctorates. 

Assuring academic standards and continuously improving the student experience has always been a high priority for the Institute, and our teaching staff and senior leadership are committed to quality assurance.

Office for Students

The Institute is a provider registered with the OfS (Office for Students) in the Approved (Fee Cap) Category and as such has a regulatory duty to meet requirements in areas including quality and standards.

QAA Review

The Metanoia Institute was externally reviewed by the Quality Assurance Agency for Higher Education (QAA). The review found that the Institute successfully met UK expectations in all areas of assessment, with minor recommendations in one area.

Validating Partner and Professional Statutory and Regulatory Bodies
(PSRBs)

Metanoia degrees are validated by Middlesex University, which requires us as a partner institution to go through regular quality assurance and review processes.

The Institute is also registered with a number of PSRBs who also regularly review our provision from a quality perspective:

Student Outcomes

We are committed to ensuring the best possible outcomes for students. The Institute runs a Counselling Service (MCPS) which operates as a first step into counselling practice for our students. You can find out more on the Counselling Service webpages.

Handbooks & Key Documents

The Metanoia Counselling and Psychotherapy Service (MCPS) offers online and face-to-face sessions.

Our Quality Handbook contains important information about our internal quality and enhancement process:

Policy & Procedures

Our policies and procedures help us ensure we continue to meet the requirements of our students. These policies and procedures are regularly reviewed, normally every three years, unless changes are required sooner for regulatory purposes or to comply with the law.

Queries

Queries about policies or quality processes can be referred to quality@metanoia.ac.uk